Benefit payments over the holidays

The last payment date for benefits for 2018 will be Thursday 20 December. You need to factor this in if you are planning to withdraw money over the holidays. This applies to all benefits including first home benefits, leaving service payments and withdrawals from deferred member accounts. Although if you've set up a regular payment from your deferred account this will be processed as usual.

For a pre-Christmas payment, UniSaver's administration manager, Mercer, needs to receive the completed form from you (or HR/payroll representative in the case of leaving service payments) by Thursday 13 December. Payment requests received after this date will be processed from Thursday 3 January.

If you want to change your investment choice over this period, please request your change by Thursday 27 December. Your change will then be processed in January 2019, and any request for an investment switch will occur once the crediting rates for the month of December 2018 have been determined (in line with normal monthly investment-switching practices).

The helpline (0800 864 724) will operate as usual over the holiday period. The helpline hours are 9am to 7pm, Monday to Friday except public holidays.

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